Last Updated: January 2026
Glastenb Materials Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, company name, address, and specific information about your glass testing or material analysis needs.
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit functionality of our website.
Glastenb Materials Ltd uses collected information for the following purposes:
We process your personal information based on the following legal grounds:
We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:
We share information with trusted third-party service providers who assist with our operations, including web hosting, email delivery, analytics, payment processing, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to:
If Glastenb Materials Ltd is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before such transfer and any significant changes to this Privacy Policy.
We implement comprehensive administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use our services at your own risk.
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Retention periods vary depending on the type of information and the purpose:
You may request deletion of your information subject to legal and contractual obligations to retain certain records.
Depending on your location, you may have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.
You have the right to request correction of inaccurate or incomplete personal information we maintain about you.
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations to retain records or active service agreements).
You may request that we limit how we use your personal information while we investigate a dispute or verify accuracy of information.
You have the right to request a copy of your personal information in a portable format and to transmit that data to another organization.
Where we process your information based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.
You may object to processing of your personal information for marketing purposes or where we rely on legitimate interests.
You have the right to lodge a complaint with your local data protection authority regarding our processing of your personal information.
To exercise any of these rights, please contact us at lab@glastenb.shop or +1 416 867 3392 with your request and sufficient information to verify your identity.
We respect your communication preferences. If you have consented to receive marketing emails, newsletters, or promotional materials from Glastenb Materials Ltd, you may unsubscribe at any time by:
Please note that even if you opt out of marketing communications, we will continue to send transactional and service-related messages about your account or services.
Our website may contain links to third-party websites and services that are not operated by Glastenb Materials Ltd. This Privacy Policy does not apply to these external websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information.
Our website and services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Glastenb Materials Ltd is based in Canada. Your personal information may be transferred to, stored in, and processed in Canada or other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including jurisdictions that may not have the same level of data protection as your home country.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, when required by law, by obtaining your consent. Your continued use of our website and services following notification of changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:
Glastenb Materials Ltd
199 Bay St., Toronto, ON M5L 1A2, Canada
VAT: 847291054 RT 0001
Email: lab@glastenb.shop
Phone: +1 416 867 3392
We will respond to your request within 30 days or as required by applicable law.
If you are a Canadian resident, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. You have the right to:
If you are an EU or UK resident, your personal information is protected under the General Data Protection Regulation (GDPR) and UK GDPR. The rights described in Section 8 of this Privacy Policy apply to you. You may lodge complaints with your national data protection authority.
This Privacy Policy is effective as of January 2026 and was last updated on January 2026. For version history or to request a previous version of this policy, please contact us.